Silverlace (Silver) was born and raised in Dallas, TX, After graduating high school she relocated to Oklahoma and began her work in customer service. In 2010, She went to Red River Technology College where she obtained her certification as a Nurse Aid, Home Health Aide, Medication Aide, Physical Therapy Aide, and Phlebotomy while completing her clinical studies in a long term nursing and rehabilitation facility.
She was given the opportunity to work at a local hospital. She started in Patient Access in the Emergency Room for 6 months before being cross trained as a surgery scheduler for the outpatient surgery center. In 2014, she was promoted to Lead Scheduler and Financial Counselor. During her time there she received 2 Guardian Angel awards for her customer service and her willingness to go above and beyond for her patients.
In 2016 she moved back to Texas where she continued her work in customer service through her roles as a prior authorization rep and completing insurance verifications.
She plans to continue following her passion in the medical field and continue her education in Physical Therapy.