Getting Started
Step 1: Contact Us!
To begin, we’d love to get to know you and learn about the services you’re interested in! Please complete the form below to start the new patient process. This is all the initial information we need. Once submitted, a member of our admin team will reach out to you to discuss the next steps.
Step 2: Insurance Verification / Financial Responsibility
We understand that navigating healthcare and insurance can be confusing and frustrating, especially with constant changes. At Cutting Edge, our knowledgeable and friendly staff is here to guide you through this process. We will gather your insurance information and verify benefits before starting services. Once your benefits are confirmed, we will reach out to you to discuss your financial responsibility.
We are in-network with the following insurance providers:
OT/PT/ST Services:
Aetna
Aetna Better Health
Blue Cross Blue Shield HMO/PPO
Cigna
Cook Children’s Health Plan
Tricare (While not in-network, we proudly accept Tricare to support our military families.)
ABA Therapy:
Aetna
Blue Cross Blue Shield HMO (Magellan)/PPO
Cigna
UHC
Counseling Services:
Aetna
Blue Cross Blue Shield HMO (Magellan)/PPO
Tricare (While not in-network, we proudly accept Tricare to support our military families.)
If you’re not in-network with any of the payors listed above, don’t worry. We work with a variety of insurance providers and can file out-of-network claims, where applicable. We also offer competitive self-pay rates if you don’t have insurance or prefer not to use your insurance benefits.
Step 3: Complete New Patient Paperwork
Once we’ve reviewed your financial responsibility, a member of our admin team will send you the login information for the patient portal. Here, you can sign consent forms, provide the patient’s medical history, and complete any necessary questionnaires or forms that will help our providers prepare for the evaluation. All paperwork must be completed before we can schedule your appointment.
The Patient Portal will also allow you to:
- View and print details of your upcoming appointments and treatment notes.
- Update patient demographics, medical history, consent forms, and insurance information.
- Confidently submit new patient information securely from the comfort of your own home.
Please reach out to the front office with any questions or patient portal issues.
Step 4: Request Prescription
Some insurance providers require a referral/authorization to proceed with an evaluation or treatment. Our administrative staff will keep you updated upon checking benefits.
OT/PT/ABA services require a prescription to receive care. A member of our admin staff will request this from the primary care physician you provide us with.
ABA therapy also requires a comprehensive evaluation confirming an Autism diagnosis, or a reconfirmation of diagnostic criteria if the initial diagnosis was more than 2 years ago. This evaluation must be completed by a qualified healthcare professional such as a developmental pediatrician, neurologist, psychiatrist, or licensed psychologist.
Step 5: Schedule
When all paperwork has been received and reviewed, we can get you scheduled. If your insurance requires prior authorization, we’ll obtain that before scheduling.
Thank you for considering us for your child’s care — we look forward to partnering with you on this journey and providing the support your family needs!
Schedule a Tour
If you would like, we welcome you to schedule a tour of our facility! Schedule below.